Window FAQ

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1. Question You Should Ask: Are you licensed?
Answer: In North Carolina a general contractor license is not required for jobs under $30,000. I am a certified roofing contractor with GAF, OC, and IKO and I am a preferred contractor with James Hardie siding. It is important to ensure the company you choose complies with all state laws.
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2. Question You Should Ask: Do you have workman’s comp insurance?
Answer: Yes, Workman's comp insurance can be an expensive cost some roofing companies will not carry, however, it is the law. If an injury were to occur the cost could be carried by the homeowner so it is prudent to find a company that carries this important insurance.
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3. Question You Should Ask: Do you carry general liability insurance?
Answer: Yes, This insurance is similar to workman's comp escept where workman's comp covers the workers, liability insurance covers your property. This is important insurance to carry to make sure any damage done to your property is covered by the home renovation company and not your own insurance.
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4. Question You Should Ask: Will the replacement windows be installed from the inside or outside?
Answer: Replacement windows are typically installed from the outside however there may come a time, given the unique situation, that a window may need to be installed from the inside. We will communicate this need to you ahead of time. It is important to know what to expect during an installation and how your home will be protected during the process. Safety and cleanliness should be top priority.
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5. Question You Should Ask: What do you do with my old windows?
Answer: We recycle all old materials as allowed. You want a company that is conscious of the environment and leaving as little impact as possible when doing a job. Recycling old materials is just one way a company can help with this.
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6. Question You Should Ask: Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Answer: Yes, we do installations year round however installation typically only takes one day and our specialty trained installers do one window at a time to prevent heating/cooling loss. A company that not only ensures proper disposal of materials but is also conscious in energy waste is a company you can trust to take care of your specific needs and give peace of mind.
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7. Question You Should Ask: What type of warranty do my windows have?
Answer You Want to Hear:

Why You Want to Hear it: .
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8. Question You Should Ask: How can I prepare my home for window recplament?
Answer You Want to Hear: Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation. We want to leave your home looking better than when we came, to do so we need your help. This information will be communicated with you before installation as well.